Friday, January 24, 2020
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SWVL suspends operations to comply with regulations

Matatu-hailing app, SWVL has suspended operations after pressure from industry regulator National Transport Authority (NTSA). A while back, the regulator had targeted the company and its competitor Little Shuttles for what it said, the companies were operating on wrong licenses.

The authority had said that the firms were operating under Tours Services License (TSV), which it said, violated the provisions of the PSV Regulations.

The firm notified users that it was experiencing disruptions on its routes and was working to comply with regulations by the end of the month.

In a statement by SWVL Kenya General Manager, Shivachi Muleji, the firm said, “We would like to inform our customers that we are experiencing disruptions on some of our routes. The affected areas are: Kasarani, Wangige, Jogoo Road, Westlands, Kiambu. We are working closely with regulators to ensure that our drivers are all compliant in the next few weeks. Until we achieve full compliance, some of our rides may be cancelled and we will have to closely monitor our routes.”

The services of the two firms had been welcome news for Nairobi’s working class who embraced the service and moved away from the chaotic regular matatus.

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